*ABOUT ME

Who I am & what I do

Hélène Claudel

UX DESIGNER
UX designer since always but in charge only of UX since 2016. UX Certified by Nielsen / Norman group since 2018.

I have a great experience in e-commerce websites. I’m working on strategic solutions user centered for big companies and also on workflows around design production optimization.

DESIGN SPRINT FACILITATOR
Design Sprint facilitator Certified by AJ&Smart with Jake Knapp.

I could help you develop your product, in a good way with your team ! The Design Sprint is a methodology used by Google, Lego, Slack… lot of great companies and start-up to resolve a problem or define a new feature in 4 days (prototype and test included) !

*PORTFOLIO

A showcase of my works

A lot of retail works, checkout and account optimizations or creations…

*EXPERTISE

What I'm good at

Mobile experience

I’m working mobile first for a long time now

Analysis

Data and user tests help me to create good user centered strategy for your product

Strategy

Great experience to create user flows and define strategy for your product

Facilitator

I’m just natural, so it’s not difficult for me to adapt my posture in regard of the people I meet.

Web expertise

I’m in the web univers since 2006 now and I continue to be passionate by this !

Make it simple

My mind can make it simple complex products. I also have good tools I’ve learned to use to work easily

*CLIENTS

I work with cool companies

Carrefour

Norauto

Humanis

Store discount

*PROCESS

That’s how I work as an UX designer

Every project needs a unique workflow, I’m very adaptive because every team is unique ! Design thinking, lean startup and agile are tools, not religions, it’s possible to combine them to create our unique process

Defining the subject

Benchmark, survey, analysis of the existing product…

Conduct the research

I’m using qualitative and quantitative research to analyse customer needs

Workshops and wireframes

We share our point of view around a table to define journeys and goals

UX Design & test

It’s time to make complete journeys on wireframes and prototypes to test our solution

Iteration

It’s a part of Design Thinking adventure, we use the results of test to improve our work

UI and development

I’m making the passation to the UI designer and dev, and following the production

*CONTACT

Let's start a project together!

Mail

hello@lnclaudel.com

My location

Lille, France

Business time

Mon – Fri 9.00 – 18.00

SEND MESSAGE

LINKEDIN

lnclaudel

FACEBOOK

lnclaudel.com